90ji Frequently Asked Questions

Creating a 90ji account takes less than two minutes. Visit 90ji.one and click the registration button. You'll need to provide a valid email address, a Philippine mobile number, a unique username, and a password. Confirm your mobile number via the OTP sent to your phone. Once confirmed, your account is active and ready for your first deposit. Full KYC verification will be required before your first withdrawal is processed.

90ji requires one valid Philippine government-issued photo ID — accepted documents include your UMID, Passport, Driver's License, PhilHealth ID, Voter's ID, or Postal ID. You also need to submit a clear selfie holding the same ID. Documents must be unexpired and clearly legible. KYC is a PAGCOR regulatory requirement, and completing it unlocks withdrawal access on your account. Most verifications are reviewed within 24 hours on business days.

No. 90ji operates a strict one-account-per-person policy. Registering multiple accounts — whether under the same or different personal details — is a direct violation of the Terms and Conditions and will result in immediate suspension of all associated accounts and forfeiture of any balances. If you've lost access to your original account, contact 90ji support via live chat for account recovery assistance rather than registering a new one.

Start by trying the "Forgot Password" link on the 90ji login page — a reset link will be sent to your registered email address. Check your spam or junk folder if it doesn't arrive within a few minutes. If you no longer have access to the registered email, contact 90ji live chat support and complete identity verification so the team can assist with account recovery. Never share your login credentials with anyone, including support staff.

To permanently close your 90ji account, contact the support team via live chat or email and submit a formal account closure request. Before closure, ensure any remaining Real Money Balance is withdrawn to your registered payment method. Bonus balances are forfeited on account closure. If you're closing due to problem gambling concerns, 90ji recommends activating self-exclusion first to prevent access during any cooling-off period. Account closure is processed within 5 business days of a confirmed request.

The standard minimum deposit on 90ji is ₱200 across most payment methods including GCash and PayMaya. Some payment methods may have slightly different minimums — always check the deposit page within your account for the current threshold. There is no maximum deposit cap on standard transactions, though very large single deposits may trigger routine security review as part of 90ji's AML compliance obligations.

GCash deposits to 90ji are processed instantly in most cases — your wallet balance updates within seconds of a successful GCash transaction. During peak hours or if GCash's own network is experiencing delays, crediting may take up to 5 minutes. If your deposit has not reflected in your 90ji wallet after 15 minutes, contact support with your GCash transaction reference number and our team will investigate promptly. Always deposit from a GCash account registered in your own name.

Bank transfer withdrawals from 90ji to BPI, BDO, Metrobank, or UnionBank typically process within 1 to 3 banking days after 90ji approves the withdrawal request. Approval itself usually occurs within 24 hours on business days. Before a withdrawal can be processed, your 90ji account must have completed KYC verification. Bank withdrawals are only released to an account registered in your verified name — third-party transfers are not permitted under 90ji's AML policy.

90ji does not charge platform-side fees on standard deposits or withdrawals. However, your payment provider — GCash, PayMaya, your bank, or your crypto wallet — may apply its own transaction fees or exchange charges, for which 90ji bears no responsibility. For USDT TRC20 withdrawals, note that blockchain network fees (gas fees) are deducted on the network side. Always check the withdrawal summary screen in your 90ji account before confirming a transaction.

A 90ji withdrawal may be placed on hold for several reasons: your KYC verification is incomplete or pending review; the withdrawal amount triggers a routine compliance review; your account has an active bonus with unmet wagering requirements; or a security check was flagged on your account. In most cases, completing KYC verification resolves the hold. If your withdrawal has been pending for more than 48 hours without explanation, contact 90ji live chat support for a status update and direct resolution.

90ji offers an extensive selection of JILI slot titles — one of the most popular slot providers among Filipino players. Popular JILI games on 90ji include Money Coming, Crazy 777, Golden Empire, Alibaba, Boxing King, and Fortune Gems, among many others. JILI games are known for their high RTP rates, frequent bonus triggers, and mobile-optimised design. The full catalogue is accessible via the Slots section of the 90ji platform, and new JILI titles are added regularly.

Yes. All RNG-based games on 90ji — slots, bingo, electronic table games — are supplied by licensed software providers whose games undergo independent testing by recognised certification laboratories. RTP (Return to Player) percentages are verified and accessible in each game's information panel. Live casino games are provided by studio operators who are themselves licensed and whose live streams and results are subject to independent audit. 90ji does not alter game mechanics or RNG outputs.

Yes — 90ji is fully optimised for mobile browsers on both Android and iOS devices. No app download is required. Simply open 90ji.one in your mobile browser, log in to your account, and the platform automatically adjusts to your screen size. All game categories — slots, live casino, bingo, fishing games, and coin games — are accessible on mobile. For the best experience, use a stable internet connection such as a home WiFi or a strong LTE/5G signal.

The 90ji live casino features real dealers streaming in real time, with a wide selection of table games including Live Baccarat, Live Roulette, Live Blackjack, Live Dragon Tiger, Live Sic Bo, and game show variants. Multiple Baccarat tables run simultaneously with varying betting limits, making it suitable for both recreational players and high-stakes bettors. All live tables operate around the clock. The live casino is especially popular among Filipino players who enjoy the baccarat format.

If a game crashes or your connection drops during a round, 90ji's systems log the state of the game at the point of disconnection. When you reconnect and reopen the game, it will typically restore to where it left off or show the outcome of the interrupted round. In cases where a round's result is genuinely undeterminable due to a technical error, 90ji reserves the right to void the round and refund the wager. Contact 90ji support with the game name and approximate time if you believe a session result was affected by a technical issue.

The 90ji welcome bonus is available to new registered players on their first qualifying deposit. The bonus amount and match percentage are displayed on the promotions page at the time of your registration. Once claimed, the bonus is credited to your Bonus Balance. It cannot be withdrawn directly — it must first meet the wagering requirement specified in the promotion terms, which sets out how many times the bonus amount must be wagered before conversion to Real Money Balance. Check the current promotions page for the exact offer details.

A wagering requirement (also called a rollover or turnover requirement) means you must place real-money bets totalling a specified multiple of the bonus before you can withdraw the bonus-derived winnings. For example, if you receive a ₱1,000 bonus with a 20x wagering requirement, you need to wager ₱20,000 on qualifying games before the bonus converts to withdrawable cash. Note that not all games contribute equally — slots may contribute 100% while live casino games contribute at a lower rate. Always read the specific bonus terms.

No. Bonus Balance on 90ji cannot be withdrawn until the associated wagering requirement is fully met. If you request a withdrawal while a bonus is active and the wagering requirement is unmet, the bonus and any winnings derived from it will typically be forfeited, and only your original Real Money Balance (minus any amounts wagered from it) will be released. If you'd prefer not to accept a bonus, do not opt in when prompted — it is always your choice whether to claim a promotion.

90ji runs an ongoing loyalty program that rewards regular players with points based on their wagering activity. Points can be redeemed for bonus credits, cashback, or other perks available at each loyalty tier. Higher tiers unlock benefits such as priority withdrawal processing, dedicated account management, and exclusive promotions. The full structure of 90ji's loyalty program is available in the Promotions section of the platform after logging in. Loyalty program terms are subject to change — always check the current program details in your account.

Yes. 90ji operates under a valid licence issued by the Philippine Amusement and Gaming Corporation (PAGCOR), the government body responsible for regulating all legal gambling activity in the Philippines. PAGCOR licensing requires operators to meet standards in player protection, anti-money laundering compliance, responsible gaming, and technical fairness. Playing at 90ji means playing on a platform that is accountable to Philippine regulatory authority, not an offshore site operating in a grey area.

The minimum age to register and play at 90ji is 21 years old, consistent with PAGCOR regulation and Philippine gaming law. This is a hard requirement — not a recommendation. Age is verified as part of the mandatory KYC process before any withdrawal is processed. Accounts found to belong to individuals under 21 are immediately suspended, all balances are returned, and the matter may be escalated to the relevant authorities. Parents and guardians are responsible for preventing minors from accessing online gaming platforms.

Log in to your 90ji account, go to Account Settings, and select the Responsible Gaming tab. From there you can set daily, weekly, or monthly deposit limits and loss limits. Reductions to limits take effect immediately. Increases to limits are subject to a 7-day cooling-off period before they apply — this is intentional, to give you time to reconsider. These tools are always available and require no contact with support to activate. 90ji encourages all players to use them proactively, not just reactively.

Self-exclusion on 90ji suspends your account completely for your chosen period — 30, 90, or 180 days, or permanently. Once activated from the Responsible Gaming section of your account settings, the exclusion takes effect immediately and cannot be reversed during the selected period, regardless of the reason given. All marketing emails cease. 90ji will use reasonable measures to prevent re-registration during the exclusion window. Permanent self-exclusion is final and cannot be reversed under any circumstances. If you need help activating self-exclusion urgently, contact 90ji live chat support.

If gambling is negatively affecting your finances, relationships, or wellbeing, the first step is to use 90ji's self-exclusion tool to take a break immediately. Beyond the platform itself, professional support for problem gambling is available in the Philippines through mental health services and community support organisations. PAGCOR's own responsible gaming framework provides guidance for players in distress. 90ji's support team is also trained to handle these conversations sensitively — you will not be judged for reaching out. There is no shame in asking for help.